Privacy policy

Your number is for calling you back . That's it.

Last updated November 2026. Plain words on what we collect and why.

What we collect

When you send the quote form: your name, phone number, ZIP code, the service you picked and anything you write. When you call: your phone number and the call itself, which may be recorded so we get the details right.

When you visit the site: standard analytics data (pages viewed, the device and browser, roughly where you are), collected through Google's analytics tags. It isn't used to identify you.

How we use it

To call you back about your request and arrange the work.

To understand which pages help people, so we can improve them.

We don't sell your information, and we don't add you to marketing lists.

Who else sees it

The form and phone line run on a customer messaging system that stores your request so it reaches the person who calls you back. If the work is done by a partner HVAC contractor, they receive what they need to do the job: your name, number, address and the request.

Deleting your information

Email info@twinportshvac.com or call (218) 440-8629 and ask us to delete your request. We'll confirm when it's done.